A well-conceived and well-managed organization culture, closely linked to an effective business strategy, can mean the difference between success and failure in today's demanding environments. Culture affects performance through its influence on the organization's ability to change; often business strategy change fails because the culture did not support it. Therefore, we work with client organizations to start by diagnosing the organization's existing culture to assess its fit with current or proposed business strategies.

Methods used include uncovering and understanding the shared assumptions, values, norms and artifacts that characterize the culture. We work with client to develop the appropriate diagnostic approach for uncovering, understanding and shaping these important variables. Our approach seeks to identify a manageable set of action levers that will change organizational behavior, beginning with top leadership commitment to the demands of transformational change.

Results typically include the development of leaders' capability to lead and manage change at multiple levels of the organization. This promotes organizational learning among multiple stakeholders at all levels, providing them with knowledge and skills needed to transform the organization and sustain the improvement mindset.

Our business landscape is changing rapidly as our challenges become more global and the marketplace becomes more culturally diverse. This global trend brings people from different cultures together, creating an environment where they must successfully work and communicate together. More and more companies are realizing that what works effectively in domestic markets does not work effectively in global markets, so having a better grasp of these intricacies is vital to their success.

Our Approach includes :

• Detailed needs assessment to identify specific organizational issues and challenges.
• A mix of cognitive and experiential methods utilized to design and deliver the workshops or other interventions.
• Hands-on learning through the use of small group discussions, quizzes, videos, role plays, case studies, self-assessment, and personal action plans.

As a result, participants will :

• Develop an awareness and understanding of culture's influence on behaviors and expectations, and its impact on their business bottom line.
• Learn key cultural differences between their own culture and cultures with which they interface.
• Achieve stronger business results through appropriate behaviors and application of cross-cultural knowledge.

The best organizations understand that learning and growth should occur throughout one's career. We help organizations chart the path for creating this type of learning environment and experiences therein so that they can benefit from this competitive edge.

We tailor curricula to your organization's unique performance needs and required competencies, and compose the most relevant experiences (such as formal learning, action learning, readings, team, peer or executive coaching, etc.) to effect the desired level of performance as quickly as possible. We ground the curriculum within the context of the values and challenges of the business as well as the specific skill/knowledge to be strengthened and the size of the population to be addressed. This curriculum is fitted to an easy-to-follow framework that can be linked to performance management systems and individual development plans.

The result is an efficient roadmap for realizing the sharpening of needed knowledge and skills, and for achieving performance improvement that will drive business success. And because our curriculum design/development process involves our client organization, the outputs are credible and noticeably linked to organizational success, thereby producing active participation and maximum learning.

We provide facilitation that improves the efficiency and effectiveness of group gatherings and meetings. Professional group facilitation helps leaders and participants concentrate where needed—on critical issues facing the organization. Such facilitation is helpful when you need to surface goals, make key decisions, and channel energy into ways to achieve results. We use expert facilitation methods that promote inclusion, creativity, and completion of tasks.

Beginning with careful preparation and planning, we clarify expectations and outline a framework and methodology to illuminate and address relevant topics. Once in session, we invite open communication and drive for agreed upon actions and follow-through. Our facilitators use many tools and learning techniques to address nearly any issue, and possess the confidence of experience that allows for objectivity and situational flexibility.

We collaborate closely with our clients to ensure needed outcomes are achieved in a safe and energized environment. With our professional group facilitation, clients can count on meetings that are focused, timely, and deliver on expectations.

The highest-level organizational guidance can be provided with clear language around three key areas: a Mission Statement, which identifies organizational purpose; a Vision Statement, which paints a picture of what success will look like; and a Values Statement, which outlines the norms for daily actions needed to achieve success. Combined, these statements clarify an organization's identity, which in turn serves as the foundation for aligning the culture and employee behaviors with a direction that best serves the interests of the enterprise.

The methods we use to help clients discover and compile these statements involve facilitating stakeholder discussions to help determine a client's present strengths, risks, and opportunities. This is often followed by discussions focused on imagining potential benefits that the client can develop to meet these opportunities. Finally, discussions are typically held to identify norms of behavior necessary to support the vision.

The result is a series of concise statements that articulate a purpose that provides direction for developing or refining an organizational culture, group dynamic, structures, systems, and strategies to ensure success now and into the foreseeable future.

Strategic Planning is essential to establishing clear direction of teams, projects, organizations and individuals. We can facilitate your Strategic Planning process and the implementation of those plans so that you can benefit from that clarity as soon as possible.

We work with the client to illuminate evolving mindsets that will enable their strategies to take shape and build momentum. Our proven, collaborative approaches help shape collective thinking and drive the steps necessary for successful implementation.

In this way, our processes keep leaders and teams focused on the simultaneous needs of what to pursue now as well as how to prepare for the future. Those responsible for leading implementation understand what it takes to continually align the organization as well as drive immediate execution. Such a process helps to build widespread confidence in the stated strategy as well as in the organization's ability to implement it.

To be truly successful in today's global business economy requires effective use of teamwork and collaboration. We work with your organization to enhance the skills and capabilities of your teams at every level, from senior to middle, and cross-functional to virtual.

We help clients identify and maximize team strengths, and clarify and process individual differences that can obstruct team effectiveness. As we uncover individual and team "derailers", we work with clients to help them embrace and apply the principles of healthy team dynamics so that teams can work at optimum levels.

We also provide guidance in managing conflict. We show clients how to convert tension to opportunities to expand creative problem-solving. As a result, clients discover sources of strength in team contexts that makes them more productive, essentially enabling teams to work independently as well as strategically and cooperatively with others.